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Dec 11, 2012 5:00pm PST
. yo we placed the hard to night with my credit card and we got a confirmation an hour later that they received my order. >> reporter: that confirmation didn't guarantee carol george with see her black friday discounted tv. just like hundreds of other black friday shoppers at various online retailers over the past few years. >> on friday, when i was supposed to get the tv, i got a call. >> they sent an email saying that the item is no longer available. >> they supposedly some type of error. >> reporter: in carol's case amazon canceled her order. we received similar complaints about dell and sam's club, in years past at frye's and best buy and for many like carol had they known their order might be canceled they would have bought it at the same black friday price somewhere gilles it was available at walmart, i think sears and amazon. >> reporter: but by the time amazon canceled her order it was too late to get the deal somewhere else and amazon said she had to pay full price for the tv from them. >> now it's $500 more. >> that would be a fraudulent and deceptive method of doing business
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